Welcome to 2021 L St, The ASH Building, an AtSite managed building. AtSite is one of the most dynamic sustainable building management firms in the Washington, DC metropolitan area. AtSite knows that high performance sustainable buildings deliver value for our tenants. We believe that by helping our clients implement smart, cost efficient initiatives they obtain better building performance, lower operating costs and higher quality spaces. For additional information on AtSite, including a list of our services and clients, visit our web site, www.atsiteinc.com, and see how we’re rewriting the rules of sustainable buildings!

For AtSite, customer satisfaction means tenant satisfaction. The nature of this business demands constant, daily contact with our tenants; the bricks-and-mortar aspect of building management can only exist in concert with the tenants who work in that space every single day. Intense focus on customer service can be seen in our company values and statement of goals:

• Satisfying tenant needs is our highest priority.
  
• Conducting our business with dignity and professionalism is mandatory for all of our associates.
• Building relationships with employees, tenants and vendors strengthens us.
  
• Acting in financially creative and responsive ways helps both our tenants and our own success.
  
• Anticipating and reacting to changes and trends in building management on a continuing basis is what distinguishes AtSite from other building management companies.

The daily application of these values and goals forms the foundation of our ability to serve our tenants in the best possible manner. This Tenant Handbook provides a quick reference to the services we offer, including telephone numbers, addresses, and other information likely to be used throughout your tenancy.

Additionally, this guide outlines emergency procedures, including the responses of the building systems and staff, as well as your own responsibilities. Please take a few minutes to familiarize yourself with the contents and building layout. As the emergency procedures are of critical importance, we encourage you to share this information with everyone in your office. A member of AtSite’s Building Services Team is always available to assist you with any questions or concerns you may have regarding your tenancy. We encourage you to contact a member of our team at any time.

Welcome to 2021 L Street; a premier AtSite property!